Chargeback & Recovery Assistance
Expert support to help you recover funds lost to fraud or scams.
We're Here to Help You Recover
Becoming a victim of a scam can be devastating, both financially and emotionally. Whether you've sent money to the wrong wallet, been locked out of your FX broker account, lost recovery keys, or fallen victim to any other type of financial fraud, we understand the distress and confusion you're experiencing.
You are not alone in this situation. Many people face similar challenges, and there are often pathways to recovery that you might not be aware of.
Immediate Steps to Take:
- ➔Document everything - Save all communications, transaction IDs, screenshots, and any other relevant information.
- ➔Contact your bank or payment provider - If you used a credit card or bank transfer, contact them immediately to report the fraud.
- ➔File a police report - This creates an official record of the incident.
- ➔Report to relevant authorities - Contact financial regulatory bodies in your country.
Types of Recovery Options:
Chargebacks
For credit card transactions, you may be able to dispute charges and request a chargeback from your card issuer.
Wire Recall
If you sent a wire transfer, contact your bank immediately to attempt a recall of the funds.
Cryptocurrency Recovery
While challenging, there are specialized services that can sometimes help with crypto recovery in certain situations.
Legal Assistance
In some cases, legal action can help recover losses, especially for larger amounts.
Important Note:
While we strive to help victims recover their funds, please understand that recovery is not guaranteed in all cases. The success of recovery attempts depends on various factors including the type of scam, the time elapsed, and the payment method used. We will provide honest assessment of your case and recommend the most appropriate course of action.
Our Success Rate
We've successfully helped our clients recover funds in 72% of cases where action was taken within 30 days of the incident.